Frequently Asked Questions
Everything you need to know about shopping with The Smocked Flamingo.
How long does shipping take for smocked clothing?
Standard orders typically process within 2-3 business days. Domestic shipping usually takes 5-7 business days, though pre-order items may have longer lead times as specified on the product page.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of delivery. Please note that personalized or monogrammed items are final sale and cannot be returned.
How do I care for my smocked garments?
To preserve the delicate hand-smocking, we recommend hand washing in cold water or using a gentle machine cycle in a mesh bag. Always hang to dry and use a cool iron if necessary, avoiding the smocked chest area.
Do you offer international shipping?
Yes, The Smocked Flamingo ships worldwide. International shipping rates and delivery timelines are calculated at checkout based on your destination and local customs regulations.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.